Dedicated to helping you conquer the Spiral

How to Request Help

How to Request Help

Mar 3, 2012

Our main base of operations for helping both players is on our sub-forum over at Wizard101 Central.  This is the only site on which we are currently accepting requests.*

Once you have reached our forum, please click on the appropriate thread for your request. If you are in doubt about which thread your request should go in, read the first post of the help thread for more in depth info on what requests are covered there, or simply ask in the FAQ section of that forum.

When you’ve chosen the correct thread, copy and paste this form, found in the first post of each thread, and fill out the information for your request.

 

My Wizard’s NAME is –
My Wizard’s School is –
My Wizard’s Level is –
TASK requested (Please be specific) –
WORLD (ie DS, MS, CL, etc) –
DAY(S) I am available (ANY is not allowed) –
TIME (time zone needed) I am available (ANY or NOW is not allowed) –
I have (Menu / Limited / Open) Chat –
If outside the US/Canada, what is your current time? –
We will meet you at the sigils to your dungeon or boss on realm SCARECROW

 

Please note that we need to know what time zone you are in. If you do not know your time zone, please consult this map, or find the nearest city to you at this link for more information.

*Please note that Arizona does not observe Daylight Savings Time, and so runs on Pacific Time from late spring – early fall.*

Eastern time minus 1 hour = Central time
Central time minus 1 hour = Mountain time
Mountain time minus 1 hour = Pacific time
For our UK posters:
GMT/BST minus 5 hours = Eastern time
Eg. 9pm UK time = 4pm Eastern = 3pm Central = 2pm Mountain = 1pm Pacific

Once you have requested help, please keep an eye on your private mesages to see when we are able to help you. We recommend that you check in every 20 minutes or so during your window of availability, in case a mercenary isn’t able to give you much notice.

 

*Currently, our other forums (Diary of a Wizard and Wizard101 UK) are offline indefinitely. Should the Diary of a Wizard community re-open, we will still maintain service there. At some point in the future we may re-open for service on Wizard101 UK, but with the proliferation of new content to keep up with on the US servers, that will take quite some time.
  • ZacharyRonchetti

    Where do I post it after I fill it out

  • http://www.mercenaries101.com Katherine Light

    Zachary, you can post your request here, at Wizard101 Central. http://www.wizard101central.com/forums/forumdisplay.php?f=149 It’s where we take the vast majority of our requests – just look for the thread that best describe what you need help with and post it there. :) Thanks!

    • vincent

      Can you help me get into asteca?

      • http://www.mercenaries101.com Katherine Light

        We’ll help with any bosses or dungeons that you need to finish in order to help you gain access to Azteca on your wizard, yes. However, we don’t port people into Azteca who haven’t gained access themselves (unless it’s for a spell quest.

  • oliver

    The website I need to access to post a request for help will not run on my computer, on either google chrome browser, or internet explorer.

    Do you have any alternative ways for me to request help? I am in dire need of pvp assistance, and would appreciate some help from you guys.

    Oh and I was also muted for 10 years by Kingsile, for something I didn’t do, so if I get help please note that I can hear what people with limited chat say, but only can respond via menu chat.

    Fellow Wizard, Malorn Icesword lvl 80 thaumatage, and Oliver Chipman.

    • oliver

      I just learned that you do not help with pvp, however I still need assistance on my life wizard, a level 16 theuragist, and I hope you can help.

      This character was muted, due to the fact it is associated too me, however this wizard has open chat, so I can hear anything.

      Fellow Wizard Malorn Icesword/Malorn Emeraldsword (They are on different accounts. and Oliver Chipman.

    • http://www.mercenaries101.com Katherine Light

      Hi Oliver!
      If you’re trying to use Diary of a Wizard, I believe it’s out of commission for the moment. Wizard101 Central, however, should work just fine on Firefox, if you have access to that browser. We don’t take requests via this blog since we don’t check comments frequently enough, but hopefully you can get in touch with us on Central. :)

  • oliver

    Dear Mercinaries for Hire,

    Neither website works even on Mozilla Firefox like you requested.
    When using Wizard101 central, I try to start a new request for help using both the “New Thread” buttons at the top and bottom of the screen.

    When I attempt to load the “Diary of A Wizard” page, my computer closes the browsing window, and must reboot before being able to acess the internet.

    I really need help, so is there any other way to request help?

    Thank you for your time, Oliver Chipman

    • Nesogra
    • http://mercenaries101.com Scarlet

      Hi Oliver,
      1. Diary of the Wizard does not work at this time. Please don’t go there.
      2. You need to be a registered W101 Central member to ask for help. If you are not, Please use this link: http://www.wizard101central.com/forums/register.php
      3. Once you are a registered Central member, you can post replies to any of the threads, including ours. Our FAQ on Central is here: http://www.wizard101central.com/forums/showthread.php?t=177027
      4. When you figured out which instance/boss you need help on, figure out to which thread/world it belongs. Post a reply on the appropriate thread. We will see it and put it on the calendar. Mercs will contact you on the Wizard101 Central website via personal message, so please check to see if you have any during the times you specify that you will want help.

  • Jordan Shadowstaff

    Hi, I do not currently need a m4h but where do you go to contact them, I went to this website http://www.wizard101central.com/forums/showthread.php?t=177030 that lists the m4h but how do I contact them to ask for help when I need it in the future?

    • Nesogra

      Click the link in the post and it will take you to the full forum. :) Find the thread that fits your request and post there using the form ^_^.

  • Jordan Shadowstaff

    Which link?

    • http://www.mercenaries101.com Katherine Light

      That depends what your request is for. If you need help with a cheat boss or dungeon, it would go in the difficult instances thread. If you need help with a regular boss in DragonSpyre or lower, you should post in the Wizard City – Dragonsypre thread. If you need help in Celestia through Avalon (and soon to be Azteca) with a regular boos, post in the Celestia through Azteca thread. :)

  • Jordan Shadowstaff

    So you must have an account there?

    • http://www.mercenaries101.com Katherine Light

      Yes, you must have an account at Wizard101 Central to post there, and that is the only forum to request help on at the moment.

  • Jordan Shadowstaff

    I do not have a Wizard 101 central account, but i really need help what do i do?

    • http://mercenaries101.com Scarlet

      1. If you are not a Central member, Please use this link: http://www.wizard101central.com/forums/register.php
      2. Once you are a registered Central member, you can post replies to any of the threads, including ours. Our FAQ on Central is here: http://www.wizard101central.com/forums/showthread.php?t=177027
      3. When you figured out which instance/boss you need help on, figure out to which thread/world it belongs. Post a reply on the appropriate thread. We will see it and put it on the calendar. Mercs will contact you on the Wizard101 Central website via personal message, so please check to see if you have any during the times you specify that you will want help.

  • Alexander EarthBlood

    Is central the only way to ask for help? I signed up for an account because I wanted help tomorrow. I was told that the account was restricted and I would get help signing into Central in 24 hours but that would be too late for help tomorrow. Thanks!

    • http://mercenaries101.com Scarlet

      Yes, it is the only way currently.

  • Adam water crafter

    Is there a diffrent fourm for uk help?

    • http://mercenaries101.com Scarlet

      Unfortunately, our services in the UK services are closed right now.

  • seth dayfist

    i connot get on realm scarecrow. i play from the uk is that why?
    i onky have gamma and ambrose

    HELP ME PLEASE!!!

    • http://mercenaries101.com Scarlet

      Unfortunately, we have not been able to restart our services on the Gameforge servers.

  • Destiny

    The Central site is NOT user-friendly. Perhaps that’s a way to keep the volume of requests extremely low?

    • http://mercenaries101.com Scarlet

      Not really, it is as simple as we can make it so that we can meet up in game.

      Our request process is here: http://www.wizard101central.com/forums/showthread.php?177027-M101-RULES-AND-INFORMATION

      It is just 3 steps. :)

      • Destiny

        Well, I spent hours there on several occasions, looking for a way to offer help and learn a little bit more about what you do, so that I could write an article for my group – but honestly, if I can’t easily find my way around without a lot of confusion, I don’t see how I could easily explain it to someone less experienced than I am. I was interested in your methods because I know a boy who has taken at least 2 wizards from start to finish using your help – but most people either don’t know about you, or, like me, have been intimidated by the use of Central’s forum and/or all the rules/processes for requesting help. I’ll keep trying to go there, though, and see if I can figure it out. Maybe I should just put in a help request for one of my noobs? but I don’t want to put in for help that I don’t honestly need, when your team is so busy helping those who have no options.

        • http://mercenaries101.com Scarlet

          No worries :)
          Central is really a friendly sort of place. Just click on one of the three threads and add a post and we should be able to help. :)

          Good luck and hope to see you in the Spiral!

  • The Power

    Is there possibly a way to become a member of the Mercenaries101 team? I’m coming closer to getting all the gear I need so it would be nice to just help others while I have nothing better to do. (:

    • Keyana

      Hey. I’m a death wizard on Wizard101 (my name is Molly UnicornHeart) and I really need help in leveling. I don’t want to make another account and my friends are always busy. Do you think you can help me level up through the first arc please?

  • Fred Silverhunter

    How do I post images for the tapestry contest? Clicked on the image below this entry block (just ilke in the contest), but, it would say IE blocked a pop-up from my computer. Any suggestions?

  • Fred Silverhunter

    Can’t post images to site. Any help?